Set up your account and begin to design in 4 easy steps: STEP 1: create an account and user password. STEP 2: select the product from the menu bar you wish to purchase. STEP 3: choose the substrate material, options, finishes and quantity you require. STEP 4: select UPLOAD your file or choose customize this design and begin. Our help desk is available Monday to Friday, 7:30 a.m. to 5:00 p.m. Eastern Daylight Time. Closed Canadian and American statutory holidays respectfully.